Global Digital Transformation Partner
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Global Company with professional people and cutting-edge technology in Customer Experience
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Our Services
We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales
Contact Center
The key to exceptional customer experience, providing expert assistance and personalized solutions with every call
- Inbound contact center
- Outbound contact center
- Content Moderator
- Trust and Safety Center
- E-commerce Support
- Social Listening and active support
- Work anywhere
- Shared operation
- Digital CX Transformation
- Omnichannel
- ChatBot
- Robotic Process Automation
- Talkbot
- Others
Digital Marketing
Elevating your brand's online presence and reaching your target audience through innovative and data-driven solutions.
- Social Media Handling
- Digital Advertisement
- Mobile Apps and Website
- Influencer Marketing
- E-commerce Assessment and Operation
- Digital Branding Campaign
- TikTok Handling (TikTok Shop, TikTok Campaign, TikTok Live)
- Creative Content Creation
- Photo & Video Shoot Commercial
Business Process Outsourcing
Streamlining your operations, optimizing productivity and driving growth with expert solutions and cost-effective results.
- Analytics
- Market research
- Bussiness Intelligence
- Voice of customer analysis
- Contact center assessment
- Others
- Labour Supply
- Customer service
- Back office
- Others
Global E-Commerce One Stop
Simplifying cross-border trade and unlocking the potential of worldwide markets with comprehensive and hassle-free e-commerce solutions.
- E-Commerce One-Stop Center
- E-Commerce Assessment
We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales
END-TO-END SOLUTION
09/06/2026
transcosmos and Kyoei Sangyo launch SmartOrderLink, an online order re...
transcosmos inc. and Kyoei Sangyo Co., Ltd. today announced the release of SmartOrderLink, an online order receipt platform, to help companies address challenges
02/06/2026
transcosmos launches an internal program that spreads sustainable valu...
In Vietnam, transcosmos runs an internal program to spread sustainable values within the community.
15/05/2026
transcosmos donates to Aomori City via corporate furusato nozei
transcosmos today announced its corporate contribution to Aomori City, Aomori Prefecture through the corporate version of furusato nozei, a Japanese hometown tax donation program.
14/05/2026
transcosmos named “Best Planner” for the second consecutive term at LY...
transcosmos is pleased to announce that a planner from its Digital Agency Business Division, CX Business Headquarters, has received the Best Planner Award
01/05/2026
transcosmos and transcosmos online communications provide oversized ga...
transcosmos and transcosmos online communications today announced the two companies conducted a proof-of-concept experiment of KANAMETO ECO
30/04/2026
transcosmos and transcosmos online communications provide oversized ga...
transcosmos and transcosmos online communications today announced the two companies conducted a proof-of-concept experiment of KANAMETO ECO
28/04/2026
transcosmos donates to Miyagi Prefecture via corporate furusato nozei;...
transcosmos today announced its corporate contribution to Miyagi Prefecture through the corporate version of furusato nozei, a Japanese hometown tax donation program.
27/04/2026
transcosmos introduces AI into customer consultation processes for con...
transcosmos today announced that it has introduced an AICC (AI Contact Center) service model for its contact center services in South Korea
22/04/2026
transcosmos hosts AI-focused “Insight Forum 2026” in South Korea
transcosmos today announced that it held “Insight Forum 2026” on March 12 at the FKI Tower in Yeouido, Seoul, South Korea.
21/04/2026
transcosmos wins the “Outstanding Partner Award 2025: Toys & Trendy To...
transcosmos is proud to announce that it has received the “Outstanding Partner Award 2025” in the Toys & Trendy Toys category at the Toys & Trendy Toys Industry Summit
16/04/2026
transcosmos begins strategic alliance with CREOK for TikTok Shop opera...
transcosmos today announced a strategic alliance with CREOK LAB., a company with pragmatic operational expertise in TikTok Shop.
10/04/2026
transcosmos wins Salesforce Japan Partner of the Year – Innovation –
transcosmos is proud to announce that it has been named Japan Partner of the Year – Innovation – at the Salesforce Japan Partner Award 2026. The company was recognized for
09/04/2026
transcosmos’s creative director-produced film NIKINOKUNI—TWO SEASON CO...
transcosmos is proud to announce that NIKINOKUNI—TWO SEASON COUNTRY, a film created by its creative director, was selected as a finalist and received an award in the Best PocketANIME
08/04/2026
transcosmos and transcosmos online communications support Kumamoto Cit...
On March 30, 2026, transcosmos and transcosmos online communications began offering an automated message translation feature of KANAMETO—a LINE-powered Government DX tool
02/04/2026
transcosmos receives approval from METI to renew its DX Certified Busi...
transcosmos is proud to announce that on April 1, 2026, the company renewed its certification as a DX Certified Business Operator under the certification system administered by
01/04/2026
transcosmos announces its Purpose, Vision, and Values for the next pha...
Marking its 60th anniversary, transcosmos today announced its Purpose to remain an indispensable company to society and achieve sustainable growth.
25/03/2026
transcosmos speaks at the Shizuoka Prefecture XR (Cross Reality) Endow...
transcosmos today announced that it highlighted key perspectives on creator education in the XR era, drawing on Roblox as an example platform, at the Shizuoka Prefecture XR (Cross Reality)
24/03/2026
The Faculty of Business Data Science of Kansai University and transcos...
The Faculty of Business Data Science, Kansai University and transcosmos today announced that on Monday, March 2, 2026, the two parties signed a partnership agreement to promote education
23/03/2026
transcosmos announces the results of the Global Online Shopping Survey...
transcosmos has conducted its proprietary “Global Online Shopping Trends Survey 2026,” summarizing the latest trends in AI-powered shopping using generative AI.
10/03/2026
transcosmos signs a partnership agreement with the Tokyo University of...
transcosmos today announced its partnership with the Tokyo University of Pharmacy and Life Sciences (Location: Tokyo, Japan; President: Yoshihiro Mimaki; TUPLS).
09/03/2026
transcosmos recognized as a 2026 Outstanding Organization of KENKO Inv...
transcosmos is proud to announce that, for the fourth consecutive year, it was named a 2026 Outstanding Organization of KENKO Investment for Health in the large enterprise category under
06/03/2026
transcosmos helps Wacoal build and operate e-commerce websites for Asi...
transcosmos hereby announces that it has assisted Wacoal Holdings Corp. in launching new e-commerce websites in Vietnam, Hong Kong, and Singapore.
03/03/2026
transcosmos named Microsoft Advertising Elite Partner, the highest tie...
transcosmos is proud to announce that it was named the Elite Partner in the Microsoft Advertising Partner Program run by Microsoft Japan Co., Ltd. (Microsoft)
19/02/2026
transcosmos and transcosmos online communications support Kawasaki Cit...
transcosmos and transcosmos online communications began offering KANAMETO—a LINE-powered Government DX tool—to Kawasaki City, Kanagawa Prefecture in February 2026.
22/06/2026
Why Do Modern Contact Centers Fall Short? Root Causes and Solutions
The causes of ineffective contact centers and how call center outsourcing helps improve customer service quality, operational efficiency, and supports business digital transformation.
21/06/2026
How to Choose a Trusted Digital Marketing Agency for Business Growth
How to Choose the Right Digital Marketing Agency in Jakarta to Support Business Growth, Increase Conversions, and Accelerate Digital Transformation.
19/06/2026
The Role of BPO in Payroll and Employee Administration
BPO is an efficient solution for payroll and employee administration, leveraging technology and high data security standards.
22/05/2026
BPO is the Key to Scalability: How to Scale Business Without Complexit...
BPO is the solution for businesses aiming for rapid growth without internal overhead. Discover how Digital BPO, RPA, and Generative AI accelerate your expansion.
22/05/2026
BPO is the Accuracy Solution: How to Reduce Business Operational Human...
BPO is the key to efficiency without input error drama. Learn how technology-driven BPO and automation eliminate operational human error risks here.
19/05/2026
BPO is the Solution to Inefficiency: Why Manual Operations Settle for...
BPO is a key strategy to end the drama of data silos and manual labor. Learn how tech-driven BPO & Generative AI enhance your business accuracy.
14/04/2026
How BPO and RPA Work Together
BPO is a technology-enhanced operational strategy designed to boost business efficiency.
09/04/2026
Leveraging Tech-Driven BPO for Cost Efficiency
BPO (Business Process Outsourcing) is an efficiency strategy that reduces costs while simultaneously enhancing operational quality.
09/04/2026
What is Robotic Process Automation (RPA) in BPO?
BPO is a strategic approach to managing business processes through professional partners and technological support.
18/03/2026
BPO for Contact Centers: Beyond Just Answering Calls
BPO for Contact Center is a scalable and measurable customer service management strategy.
17/03/2026
HR BPO: From Recruitment and Employee Admin to Data-Driven Reporting
HR BPO encompasses end-to-end processes, ranging from recruitment and employee administration to payroll and data-driven HR reporting.
17/03/2026
Finance BPO: From Payroll to Data Reconciliation
Finance BPO is a strategic move to manage financial processes through trusted, professional third-party vendors
20/02/2026
Why Companies Miscalculate Manual Operational Costs (And How to Fix It...
Many businesses believe their operational costs are well-managed, yet significant "invisible leaks" often stem from manual processes.
19/02/2026
Data Scattered Across Multiple Systems: How BPO Solves Repetitive Task...
As businesses scale, many encounter a significant challenge: data scattered across various disconnected systems.
16/02/2026
Stop the Human Error Cycle: How Automation and BPO Skyrocket Operation...
Is human error becoming a recurring theme in your boardroom meetings?
12/02/2026
BPO Myth vs. Fact: Does Outsourcing Mean Losing Business Control?
Salah satu kekhawatiran terbesar perusahaan terhadap BPO adalah hilangnya kontrol.
10/02/2026
When Does Your Company Need BPO? Signs Your Operations Are Losing Effi...
Rapid business growth is a dream, but without operational readiness, it can quickly turn into a nightmare of inefficiency.
04/02/2026
What Is Business Process Outsourcing (BPO) and How Is It Different fro...
Digital transformation is pushing companies to not only work faster, but also smarter. One approach that is becoming increasingly relevant is Business Process Outsourcing (BPO).
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