Global Digital Transformation Partner
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Connecting Your Business to the World, Digitally
Know Us Better
Explore our core values, industry expertise, and how we make a difference. Experience the reliability and excellence of Transcosmos Indonesia.
Welcome to transcosmos Indonesia where we redefine possibilities and empower businesses to thrive. As a global digital transformation partner, we specialize in delivering exceptional services that drive cost optimization and elevate customer experiences to new heights.
At transcosmos Indonesia, we excel in two key areas: elevating customer experiences and optimizing corporate infrastructure. With a holistic approach, we take swift and effective actions that encompass digital promotion, EC operations, and online services.
Additionally, we extend our expertise to your internal operations, digitally transforming processes such as IT helpdesk support, back-office operations, and invoice and procurement procedures. This integrated approach ensures a streamlined corporate infrastructure, unlocking new levels of efficiency and productivity. Together, we deliver exceptional experiences and driving sustainable growth for your business.
Our Vision.
To become a trusted and the most sophisticated service company in Business Process Solutions in Indonesia.
Our Mission.
Delivering comprehensive services to customers by ensuring operational excellence through people and technology
Our Work Values
Service Orientation
We prioritize understanding and fulfilling the unique needs and expectations of our customers. By going the extra mile and anticipating future requirements, we consistently exceed their expectations, ensuring their satisfaction and long-term success.
Teamwork
We thrive in a dynamic team environment, working together to achieve common goals. Actively participating in group decision-making, we foster a culture of cooperation, offering support and assistance whenever needed. Through our collective efforts, we deliver exceptional outcomes and foster a collaborative partnership with our clients.
Achievement Motivation
Motivated by excellence, we set ambitious goals and relentlessly pursue them. Taking initiative and willingly accepting additional responsibilities, we demonstrate our commitment to surpassing targets and delivering outstanding results. With a relentless drive for achievement, we propel our clients towards their desired success.
Integrity
Integrity is the foundation of our professional conduct. We operate with honesty and transparency, providing honest advice and accountable guidance to our peers and clients. Our interactions are characterized by professionalism and straightforwardness, fostering trust and credibility in every interaction.
Respect Others
We understand the importance of diverse perspectives and cultural backgrounds. Our team is adept at anticipating how words and actions will be perceived, ensuring sensitivity and respect in one-on-one or group settings. We actively seek to understand and appreciate different viewpoints, fostering a harmonious and inclusive environment for all.
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Transcosmos Indonesia's Overview
4
Sites in Indonesia
4200+
Employees
12
Years Experience
Company Name
PT. transcosmos Indonesia
Address
MANDIRI INHEALTH TOWER (d/h RDTX Tower) lt. 7 Jl. Prof. Dr. Satrio Kav E. IV No. 6 Mega Kuningan Jakarta Selatan 12940
Telephone
+62 21 2965 2345
Global Mission, Vision & Value
Global Mission
Our mission is to leverage customer insights to always be your most trusted partner
Global Vision
As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect
Global Value
Customer-oriented
To be constantly chosen as the one and only trusted partner, we will put customers first and always value feedback from the GEMBA.
*Japanese word referring to the place where the work and operation is actually done.
Employee-oriented
While working closely together to achieve business goals as one team, we will improve employee satisfaction and increase employee engagement.
Professionalism
To fulfill our responsibilities and take full accountability as professionals, we will work diligently with pride, confidence and passion.