Global Digital Transformation Partner
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Global Company with professional people and cutting-edge technology in Customer Experience
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Our Services
We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales
Contact Center
The key to exceptional customer experience, providing expert assistance and personalized solutions with every call
- Inbound contact center
- Outbound contact center
- Content Moderator
- Trust and Safety Center
- E-commerce Support
- Social Listening and active support
- Work anywhere
- Shared operation
- Digital CX Transformation
- Omnichannel
- ChatBot
- Robotic Process Automation
- Talkbot
- Others
Digital Marketing
Elevating your brand's online presence and reaching your target audience through innovative and data-driven solutions.
- Social Media Handling
- Digital Advertisement
- Mobile Apps and Website
- Influencer Marketing
- E-commerce Assessment and Operation
- Digital Branding Campaign
- TikTok Handling (TikTok Shop, TikTok Campaign, TikTok Live)
- Creative Content Creation
- Photo & Video Shoot Commercial
Business Process Outsourcing
Streamlining your operations, optimizing productivity and driving growth with expert solutions and cost-effective results.
- Analytics
- Market research
- Bussiness Intelligence
- Voice of customer analysis
- Contact center assessment
- Others
- Labour Supply
- Customer service
- Back office
- Others
Global E-Commerce One Stop
Simplifying cross-border trade and unlocking the potential of worldwide markets with comprehensive and hassle-free e-commerce solutions.
- E-Commerce One-Stop Center
- E-Commerce Assessment
We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales
END-TO-END SOLUTION
21/06/2024
transcosmos becomes the first PCI DSS v4.0 certified BPO services comp...
transcosmos is proud to announce that the company has become the first BPO company in South Korea to receive a Payment Card Industry Data Security Standard (PCI DSS) version 4.0
20/06/2024
transcosmos wins Silver in Audience Excellence Award category under M...
transcosmos is honored to announce that the company has received a Silver Award in the Audience Excellence Award category under the Microsoft Advertising Agency Award 2024
11/06/2024
transcosmos acquires KUBOTA’s IT system subsidiary in China
transcosmos hereby announces that the company has entered into an agreement to acquire 100% shares in Kubota Systems & Information (CHINA) Co., LTD.
05/06/2024
transcosmos joins the Koshigaya SDGs Partner Registration Program
transcosmos is proud to announce that the company has become a registered business under the Koshigaya SDGs Partner Program.
28/05/2024
transcosmos named a Noteworthy DX Company 2024 by METI & TSE
transcosmos is proud to announce that the company was recognized as a Noteworthy DX Company 2024 under the Digital Transformation Stock Selection (DX Stock) program by the Ministry of Economy
27/05/2024
transcosmos wins 2024 Premier Partner certification, the highest statu...
transcosmos is delighted to announce that the company was recognized as a 2024 Google Premier Partner, the highest status only for the top 3% of participating companies within a given country
15/05/2024
transcosmos opens BPO Center Sapporo Kita-Hachijyo to help the constru...
transcosmos hereby announces that the company has opened BPO Center Sapporo Kita-Hachijyo in Sapporo city, Hokkaido.
07/05/2024
transcosmos Improves Company CX Efficiency Through Talkbot in Indonesi...
Indonesia’s Customer Experience (CX) sector is currently experiencing a significant metamorphosis.
01/05/2024
transcosmos and transcosmos online communications help Miyazaki prefec...
transcosmos and transcosmos online communications have assisted Miyazaki prefecture in renovating ways the prefecture uses its LINE official account.
30/04/2024
transcosmos adds T-GPT, its proprietary chatbot powered by GenAI to it...
transcosmos operates web & app development and contact center businesses, both with one of the largest networks in Asia.
26/04/2024
transcosmos releases a testing service that improves & stabilizes soft...
transcosmos hereby announces that the company has released SW Testing, a software testing service in South Korea.
25/04/2024
transcosmos releases total support services designed for Microsoft Pow...
transcosmos hereby announces that the company has released total support services designed to assist clients in implementing and utilizing Microsoft Power Platform by Microsoft.
24/04/2024
transcosmos develops Internet Interactive Solution, a solution based o...
transcosmos hereby announces that the company has released Internet Interactive Solution in China, a solution that aims at enhancing its trust & safety services.
17/04/2024
transcosmos offers cross-border e-commerce services for the Chinese ma...
transcosmos hereby announces that the company has developed an integrated inventory management system, connecting Japanese and Chinese e-commerce sites.
16/04/2024
transcosmos becomes a certified business under the Okinawa Prefecture...
transcosmos is proud to announce that on April 11, 2024, the company received a certificate at the Okinawa Prefecture CO2 Absorption Certification Ceremony
16/04/2024
transcosmos wins “CTI Forum Editors’ Choice Award - Contact Center AI...
transcosmos is proud to announce that the company received the Contact Center AI Customer Service Solution Award at the 2023 Editors’ Choice Award hosted by the CTI Forum China
05/04/2024
transcosmos enhances ESG initiatives in South Korea, creates a playgro...
transcosmos is proud to announce that the company has carried out a social project for enhancing children’s playgrounds in South Korea, through the “with together campaign,”
28/03/2024
transcosmos announces the results of Global Online Shopping Survey in...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) conducted its proprietary Global Online Shopping Survey in 8 Cities 2024. This year’s survey focused on
26/03/2024
transcosmos Xi’an Center in China becomes a certified Job Training Cen...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) is proud to announce that Xi’an Center, its operations center in China was certified as a certified
15/03/2024
transcosmos and transcosmos online communications offer a LINE-powered...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) and transcosmos online communications inc. (Headquarters: Tokyo, Japan; President: Hiroshi Kaizuka) are proud
05/02/2024
transcosmos reforms Vietnam management toward reinforcing global busin...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) hereby announces that transcosmos Vietnam co., ltd. (Headquarters: Hanoi, Vietnam; transcosmos Vietnam)
02/02/2024
transcosmos releases multilingual chat services powered by a Gen AI tr...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) hereby announces that the company has developed Translingo SMART, a machine translation tool powered
25/01/2024
transcosmos releases HackSite, a suite of services that helps solve we...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) hereby announces that the company has released HackSite, a suite of services that helps clients increase
24/01/2024
transcosmos becomes a registered business under the Chiba SDGs Partner...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) is proud to announce that the company has become a registered business under the Chiba SDGs Partner
23/01/2024
transcosmos wins Silver Award in the Contact Center Asia Pacific Award...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) is proud to announce that transcosmos (Thailand) Co., Ltd. (Headquarters: Bangkok, Thailand; Managing Director
22/01/2024
transcosmos becomes a certified business operator under the Nagasaki P...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) is proud to announce that the company has been certified as a registered business operator under the Nagasaki
19/01/2024
transcosmos offers a metaverse office to NEXT Staff Service
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) hereby announces that the company has offered a metaverse office space to NEXT Staff Service Co., Ltd.
17/01/2024
transcosmos submits a commitment letter to SBTi (Science Based Targets...
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) hereby announces that in December 2023, the company submitted a commitment letter to the Science Based Targets
15/01/2024
transcosmos launches operations and maintenance service for COMPANY®
transcosmos inc. (Representative Director, Co-presidents: Masaaki Muta, Takeshi Kamiya) hereby announces that the company will begin offering operations and maintenance services for full-suite
23/08/2023
transcosmos selected as a JPX-Nikkei Index 400 constituent
transcosmos inc. is proud to announce that the company has been selected as a JPX-Nikkei Index 400 (JPX-Nikkei 400) constituent for the fiscal year 2023 (from August 31, 2023 to August 29, 2024)
15/08/2023
transcosmos releases “transpeech,” its proprietary voice recognition s...
transcosmos inc. hereby announces that Shanghai transcosmos Marketing Services Co., Ltd. , its wholly-owned subsidiary, has begun to deliver “transpeech,”
09/08/2023
transcosmos opens a new operations center in Mexico
transcosmos inc. hereby announces that the company has opened a new operations center, Mexico City Center in Mexico.
08/08/2023
transcosmos selected as an FTSE Blossom Japan Sector Relative Index co...
transcosmos inc. is proud to announce that the company has been selected as an FTSE Blossom Japan Sector Relative Index constituent for the first time.
02/08/2023
transcosmos joins the Taskforce on Nature-related Financial Disclosure...
transcosmos inc. hereby announces that the company has endorsed the philosophy of the Taskforce on Nature-related Financial Disclosures (TNFD) and has become a member of the TNFD Forum.
28/07/2023
transcosmos offers a metaverse service to JAPAN POST INSURANCE
transcosmos inc. hereby announces that the company offered and opened a metaverse space, Kanpo-kun’s Home to JAPAN POST INSURANCE Co., Ltd. on Friday, July 28, 2023.
26/07/2023
transcosmos offers Uji TOKUSHUKAI Medical Center, a LINE-powered reser...
transcosmos inc. and transcosmos online communications inc. are proud to announce that the two companies began offering reservation features of KANAMETO
24/07/2023
transcosmos releases an omnichannel contact center platform transCxLin...
transcosmos inc. hereby announces that Shanghai transcosmos Marketing Services Co., Ltd., its wholly-owned subsidiary, has developed and released transCxLink, an omnichannel contact center platform for the Chinese market.
12/07/2023
transcosmos offers a metaverse space to SAKURA Law Office, led by the...
transcosmos inc. hereby announces that the company has offered a virtual space, the metaverse, to SAKURA Law Office. The company will help the law office plan services and events for its clients
11/07/2023
transcosmos joins Metaverse Japan Will take the stage at the Metaverse...
transcosmos inc. hereby announces that the company has joined Metaverse Japan to help the development of the metaverse.
07/07/2023
transcosmos signs a comprehensive collaboration agreement with Susono...
transcosmos inc. hereby announces that the company signed a comprehensive collaboration agreement with Susono city, Shizuoka prefecture to accelerate Susono city’s digital transformation (DX) on July 6, 2023.
06/07/2023
transcosmos gives lectures on startups for undergraduate and MBA stude...
transcosmos inc. hereby announces that PT. transcosmos Commerce, its Indonesian subsidiary specializing in e-commerce business
05/07/2023
transcosmos expands MCM Center Okinawa Koza, its operations base in Ok...
transcosmos inc. hereby announces that the company has expanded the Marketing Chain Management Center Okinawa Koza (MCM Center Okinawa Koza), its operations base in Okinawa
03/07/2023
transcosmos establishes transcosmos Human Rights Policy
transcosmos inc. hereby announces that the company has established transcosmos Human Rights Policy to promote its initiatives towards respecting human rights in line with guiding principles of its Fundamental Sustainability Policy.
28/06/2023
transcosmos and BRAINVERSE offer a virtual space and customer services...
transcosmos inc. hereby announces that the company, in partnership with BRAINVERSE CO.,Ltd.
26/06/2023
transcosmos opens BPO Center Osaka Midosuji, a center which offers IT...
transcosmos inc. hereby announces that the company has opened BPO Center Osaka Midosuji
21/06/2023
In partnership with Adalo, Inc. transcosmos releases Adalo Full Suppor...
transcosmos inc. hereby announces that the company, in partnership with Adalo, Inc. will begin offering Adalo Full Support Package
20/06/2023
transcosmos develops a tool for hiring multilingual talents in the Phi...
transcosmos inc. hereby announces that the company will beef up its effort to hire multilingual talents to meet the rising needs for multilingual services.
19/06/2023
Transcosmos China receives COPC certification for two projects run by...
transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. its wholly-owned subsidiary
12/06/2023
transcosmos signs new alliance agreement with Dassault Systèmes, apply...
transcosmos inc. is delighted to announce that the company has signed a new system integrator alliance (SIA) agreement with Dassault Systèmes K.K.
09/06/2023
transcosmos joins HIROGARE MIRAI JYUKU, an employment support project...
transcosmos inc. hereby announces that the company will collaborate with a non-profit organization, Single Mothers’ Forum, in its HIROGARE MIRAI JUKU, or Expand Your Future Academy project, offering business etiquette and call center agent training courses.
02/06/2023
transcosmos launches a Metaverse Fan Community with QON
transcosmos inc. is delighted to announce that the company launched MINNA-NO Metaverse Community (Metaverse Community for All) with QON Inc.
31/05/2023
Tyro Now Offers Tap to Pay on iPhone for Customers to Accept Contactle...
This is an abridged version of the press release announced on May 17, 2023
30/05/2023
transcosmos releases HCM Analytics Platform
The company has released HCM Analytics Platform, a service which visualizes human capital information
20/05/2023
transcosmos releases Quick Support Cloud with GAI service
A service powered by generative AI to Quick Support Cloud, its support desk support tool.
15/05/2023
transcosmos forms capital and business alliance with Cogent Labs
The two companies have signed a capital and business alliance agreement.
12/05/2023
transcosmos and TINKERS - China’s software development company well-ve...
The company has formed a capital and business alliance with TianJin Tinkers
24/04/2023
transcosmos China wins “CTI Forum Editors’ Choice Award
transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd.
05/04/2023
transcosmos and transcosmos online communications help Miyazaki Prefec...
proud to announce that the two companies offered KANAMETO, a message delivery tool
05/04/2023
transcosmos offers 5A Diagnostics service to Nissen
the company has offered its 5A Diagnostics service to Nissen Holdings Co., Ltd..
03/04/2023
transcosmos releases Metaverse Web Content
the company released the Metaverse Web Content on its owned media Cotra
27/03/2023
transcosmos announces the results of Global Online Shopping Survey
conducted its proprietary Global Online Shopping Survey in 8 Cities 2023.
22/03/2023
transcosmos launches Work @nywhere
the company has developed and launched a work-from-home solution
08/03/2023
transcosmos recognized as a Certified Health & Productivity Management
the company received the Health & Productivity Management Outstanding Organizations 2023
07/03/2023
transcosmos receives ISO/IEC 27001 certification in Indonesia
PT. transcosmos Indonesia has received ISO/IEC 27001: 2013 certification, an international standard for an information security management system (ISMS).
06/03/2023
transcosmos discloses TCFD-aligned climate-related financial informati...
transcosmos inc. hereby announces that the company has disclosed its climate-related financial information aligned with the recommendations of the Task Force
03/03/2023
transcosmos becomes a registered Kawasaki SDGs Partner
the company has become a registered Kawasaki SDGs Partner.
02/03/2023
transcosmos registers to Fukuoka Prefecture SDGs Registration Program
the company has become a registered business under the Fukuoka Prefecture SDGs Registration Program.
17/09/2024
transcosmos Indonesia Wins Platinum for the Contact Center Operations...
transcosmos Indonesia (TCID) has won two prestigious awards at the 2024 The Best Contact Center Indonesia (TBCCI), organized by the Indonesia Contact Center Association (ICCA).
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