Job Detail

• Lead and manage the creative operations team to ensure high-quality deliverables and efficient workflow execution.
• Develop, improve, and maintain operational workflows, SOPs, and best practices.
• Monitor project execution, team productivity, and operational KPIs to ensure timely delivery and quality standards.
• Coordinate resource allocation, workload management, and task prioritization across the team.
• Collaborate with Sales, PM, Operations, and other departments to support project success and resolve workflow issues.
• Identify operational risks, bottlenecks, and improvement opportunities, then implement corrective actions or escalate when necessary.
• Drive continuous improvement initiatives to enhance operational efficiency, scalability, and team performance.
• Provide leadership, mentorship, and performance guidance to team members.
• Prepare regular operational, productivity, and project progress reports for management review.
• Support business objectives through effective operational planning, creative support, and team management.