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Digital Marketing
Supervisor
Jakarta

Job Detail

  • As a Project Manager focusing on social media and campaign handling, your primary responsibilities will include: Project Planning & Strategy: Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and resource allocation for social media campaigns and digital marketing initiatives.
  • Collaborate with clients and internal teams (creative, content, media, analytics) to define campaign goals and strategies.
  • Conduct thorough research and analysis to identify target audiences, market trends, and competitor activities to inform campaign strategies.
  • Campaign Execution & Oversight: Oversee the end-to-end execution of social media campaigns, ensuring adherence to project plans, quality standards, and client expectations.
  • Coordinate and manage cross-functional teams, assigning tasks, setting deadlines, and monitoring progress.
  • Facilitate effective communication and collaboration between internal teams and external stakeholders.
  • Client Relationship Management: Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication throughout the project lifecycle.
  • Provide regular updates, present campaign progress, and address client feedback and concerns promptly and professionally.
  • Proactively identify opportunities for account growth and new service offerings.
  • Budget & Resource Management: Manage project budgets, track expenses, and ensure campaigns are delivered within financial constraints.
  • Optimize resource utilization, ensuring efficient allocation of personnel and tools.
  • Identify potential risks and develop mitigation strategies to keep projects on track.
  • Performance Monitoring & Reporting: Establish key performance indicators (KPIs) and metrics for social media campaigns.
  • Monitor campaign performance, analyze data, and generate insightful reports on campaign effectiveness.
  • Provide recommendations for optimization and improvement based on performance data.
  • Quality Assurance & Compliance: Ensure all social media content and campaign activities comply with brand guidelines, legal requirements, and platform policies.
  • Implement quality assurance processes to maintain high standards across all deliverables.

Skill Requirements

  • Proven experience (typically 5+ years) in project management, specifically within digital marketing, social media, or advertising agencies.
  • Demonstrable experience managing successful social media campaigns from conception to completion.
  • Strong understanding of various social media platforms (Facebook, Instagram, X, LinkedIn, TikTok, YouTube, etc.) and their respective best practices.
  • Familiarity with social media management tools (e.g., Hootsuite, Sprout Social, Buffer) and analytics platforms.
  • Proficiency in project management software (e.g., MS Teams, Asana, Trello, Monday.com, Jira).
  • Basic understanding of digital advertising concepts (e.g., paid social, SEO, SEM) is a plus.
  • Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences.
  • Demonstrated exceptional leadership and strategic team management capabilities, with a proven track record of empowering, mentoring, and developing high-performing cross-functional teams.
  • Exceptional organizational skills, attention to detail, and the ability to manage multiple projects simultaneously under tight deadlines.
  • Problem-solving mindset with a proactive approach to identifying and resolving issues.
  • Client-centric approach with a strong commitment to delivering exceptional service.
  • Adaptability and flexibility to thrive in a fast-paced, dynamic environment.
  • Knowledge of content marketing and community management principles.
  • Having worked in an advertising agency is a plus.
  • Having managed insurance projects/brand before is a plus.

Educational Level

  • University(S1) Bachelor's degree in Marketing, Communications, Business Administration, or a related field.