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  • Team Leader Contact Center (Mandarin)

Be part of a great team from a global company

Join our global company and unlock limitless opportunities as you collaborate with a diverse and talented team. Together, we redefine success, inspire innovation, and create a world of endless possibilities.

Contact Center
Team Leader
Jakarta
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Job Detail

  • - Monitoring Performance of Agents by doing Coaching, Counseling, Mentoring - Implementing coordination process with other units related to daily operations - Reporting daily activities and responsible to SV - Monitor day to day Operation activity in coordination with Supervisor - Create daily and weekly report- Giving Recommendation of improvement program and training to SV

Skill Requirements

  • Mandarin skill Language
  • Expert using Microsoft Office
  • Able to work on shifting schedule

Educational Level

  • Min D3 Any Major