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Ineffective Contact Centers: A System, HR, or Strategy Problem?

21/07/2026

Discover why contact centers underperform and how call center outsourcing can improve efficiency and customer satisfaction.

Why Many Brands Choose a Digital Marketing Agency in Jakarta to Scale Up Their Business

20/07/2026

Explore why companies rely on digital marketing agencies in Jakarta to accelerate business growth wh ...

How BPO Helps Manage Customer Service Efficiently

20/07/2026

Explore how BPO serves as a strategic solution to improve customer service efficiency through the in ...

Read the Latest Issues for Your Day

transcosmos speaks at the Shizuoka Prefecture XR (Cross Reality) Endowed Lecture Series, co-hosted by Shizuoka Institute of Science and Technology Group and Metaverse Japan

25/03/2026

transcosmos speaks at the Shizuoka Prefecture XR (Cross Reality) Endowed Lecture Series,

transcosmos today announced that it highlighted key perspectives on creator education in the XR era,...

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The Faculty of Business Data Science of Kansai University and transcosmos sign a partnership agreement

24/03/2026

The Faculty of Business Data Science of Kansai University and transcosmos sign

The Faculty of Business Data Science, Kansai University and transcosmos today announced that on Mond...

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transcosmos announces the results of the Global Online Shopping Survey in 8 Cities 2026

23/03/2026

transcosmos announces the results of the Global Online Shopping Survey in 8

transcosmos has conducted its proprietary “Global Online Shopping Trends Survey 2026,” summarizing t...

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BPO for Contact Centers: Beyond Just Answering Calls

18/03/2026

BPO for Contact Centers: Beyond Just Answering Calls

BPO for Contact Center is a scalable and measurable customer service management strategy.

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HR BPO: From Recruitment and Employee Admin to Data-Driven Reporting

17/03/2026

HR BPO: From Recruitment and Employee Admin to Data-Driven Reporting

HR BPO encompasses end-to-end processes, ranging from recruitment and employee administration to pay...

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Finance BPO: From Payroll to Data Reconciliation

17/03/2026

Finance BPO: From Payroll to Data Reconciliation

Finance BPO is a strategic move to manage financial processes through trusted, professional third-pa...

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transcosmos signs a partnership agreement with the Tokyo University of Pharmacy and Life Sciences to promote pharmacist operational transformation to address the 2040 Problem

10/03/2026

transcosmos signs a partnership agreement with the Tokyo University of Pharmacy and

transcosmos today announced its partnership with the Tokyo University of Pharmacy and Life Sciences...

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transcosmos recognized as a 2026 Outstanding Organization of KENKO Investment for Health

09/03/2026

transcosmos recognized as a 2026 Outstanding Organization of KENKO Investment for Health

transcosmos is proud to announce that, for the fourth consecutive year, it was named a 2026 Outstand...

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transcosmos helps Wacoal build and operate e-commerce websites for Asian markets

06/03/2026

transcosmos helps Wacoal build and operate e-commerce websites for Asian markets

transcosmos hereby announces that it has assisted Wacoal Holdings Corp. in launching new e-commerce...

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transcosmos named Microsoft Advertising Elite Partner, the highest tier in the Partner Program

03/03/2026

transcosmos named Microsoft Advertising Elite Partner, the highest tier in the Partner

transcosmos is proud to announce that it was named the Elite Partner in the Microsoft Advertising Pa...

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