Mitra Transformasi Digital Global
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Jadi bagian dari tim hebat dari perusahaan global.
Bergabunglah dengan perusahaan global kami dan buka peluang tanpa batas dengan berkolaborasi bersama tim yang beragam dan berbakat. Bersama-sama, kami menciptakan kesuksesan, mendorong inovasi, dan menciptakan dunia dengan berbagai peluang yang tak terbatas.
Contact Center
Agent
Jakarta
Detail Pekerjaan
- - Lead AI model training through data annotation
- - Analyze logs and user feedback using data-driven methods to improve AI product performance, resolution rates, and customer satisfaction
- - Recommend and track key performance indicators for AI products
- - Provide detailed reports with insightful analysis
- - Conduct User Acceptance Testing (UAT) for new features
- - Maintain and update chatbot and helpcenter knowledge base
- - Perform other tasks assigned by management
Persyaratan Keahlian
- - Excellent interpersonal, communication, and presentation skills
- - Ability to thrive in a fast-paced, dynamic environment
- - Strong ability to simplify complex ideas into clear, concise messaging
- - Fluency in written and spoken English is a Mandatory
- - Experience in the contact center or e-commerce industry is a bonus
- - Passion for and belief in AI technology is a great advantage
Tingkat Pendidikan
- - Bachelor’s degree in any field