Kontak Kami

Hubungi Kami

Jadi bagian dari tim hebat dari perusahaan global.

Bergabunglah dengan perusahaan global kami dan buka peluang tanpa batas dengan berkolaborasi bersama tim yang beragam dan berbakat. Bersama-sama, kami menciptakan kesuksesan, mendorong inovasi, dan menciptakan dunia dengan berbagai peluang yang tak terbatas.

Contact Center

Detail Pekerjaan

  • To be responsible for the result of a project in the unit
  • Prepares contact center performance reports by collecting, analyzing, and summarizing data and trends.
  • To plan for human development to promote staff to a higher level.
  • To keep good relationships with clients & do internal coordination with other divisions or departments
  • Find leads from existing clients for business expansion and willing to meet new people for business relationship
  • Able to provide solutions and suggestions both internally and externally

Persyaratan Keahlian

  • Minimum D3/S1 education background
  • Fluent in english is a must both speaking and writing (B2)
  • Minimum 1-2 year of Contact Center Operational Manager experience is required
  • Excellent interpersonal and communication skills, both written and oral
  • Compatible with teamwork, creativity, and a structured working manner
  • Experience in the analysis report and presentation skill
  • Excelent in Computer literate (Ms. Word, Ms. Excel, Ms. Powerpoint, etc)
  • Self-motivated with the ability to work independently and balance workload to complete multiple assignments within time constraints Demonstrates initiative, innovation, and drive for results
  • Ability to apply analytical and interpretive skills to problem-solving, strong attention to detail, and organizational skills
  • Flexibility, ability to work under pressure, and high self-motivation

Tingkat Pendidikan

  • Diploma degree any major